> ## Documentation Index
> Fetch the complete documentation index at: https://docs.metengine.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Common questions and fixes for the MetEngine Chrome Extension

<Accordion title="Overlays not appearing">
  1. Verify you're on `polymarket.com`, `app.meteora.ag`, or `app.hyperliquid.xyz`
  2. Wait for the page to fully load
  3. Hard refresh the page (Ctrl+Shift+R / Cmd+Shift+R)
  4. Check your session is active and you have required plan.
</Accordion>

<Accordion title="Can't log in or connect">
  1. Click **Log in** in the side panel. A new tab opens to `app.metengine.xyz/purchase`
  2. Sign in with your wallet or X (Twitter) and complete the connection
  3. Return to the extension side panel. It should reflect in 2-3 seconds to detect the session
  4. If the side panel still shows the login screen, close and reopen it
  5. If the issue persists, contact support on [Telegram](https://t.me/+DhnBULA7R8kwMGVl)
</Accordion>

<Accordion title="Free trial not activating">
  1. Make sure you signed in with X (Twitter) or connected X to your existing account
  2. The trial activates automatically for 2 days after connecting X
  3. If features still show as locked, try logging out and back in
  4. Contact support on [Telegram](https://t.me/+DhnBULA7R8kwMGVl) if the issue persists
</Accordion>

<Accordion title="Which browsers are supported?">
  Chrome, Brave, Edge, and Opera.
</Accordion>

<Accordion title="Notifications not appearing">
  1. Check that browser notifications are enabled for the extension (Chrome Settings > Privacy and Security > Site Settings > Notifications)
  2. Verify you have at least one watched wallet with the toggle turned on
  3. Confirm your subscription includes the Notifications feature
  4. On macOS, check System Settings > Notifications > Chrome is allowed
</Accordion>

<Accordion title="Where do I enable or disable specific features?">
  Click the MetEngine icon in your toolbar, then open Settings. Every feature has its own toggle. You can also enable/disable features per protocol. Your preferences are saved automatically.
</Accordion>

## Need More Help?

<CardGroup cols={2}>
  <Card title="Security Audit" icon="shield-check" href="https://metengine.xyz/audit">
    Independent audit report covering the extension's security and permissions
  </Card>

  <Card title="Discord" icon="discord" href="https://discord.gg/metengine">
    Create a ticket for the fastest response
  </Card>
</CardGroup>